Question 1

What is telehealth therapy?

Accepted Answer

Telehealth therapy is online therapy conducted through a secure, HIPAA-compliant video platform. You meet with your therapist from the comfort of your own home, office, or any private space with a reliable internet connection. It's the same quality therapy you'd receive in person — just without the commute.

Question 2

Is telehealth therapy as effective as in-person therapy?

Accepted Answer

Yes. Research consistently shows that telehealth therapy is just as effective as in-person therapy for most mental health concerns, including anxiety, depression, trauma, eating disorders, and relationship issues. Many clients actually find that being in their own space helps them feel more comfortable and open during sessions.

Question 3

Who is telehealth therapy a good fit for?

Accepted Answer

Telehealth is a great fit for anyone living in Florida who wants convenient, flexible access to therapy. It's especially helpful for busy professionals with demanding schedules, individuals with accessibility challenges due to chronic pain or chronic illness, people living in rural areas, those with limited transportation, caregivers who can't easily leave home, or anyone who simply prefers the comfort and privacy of their own space. I work with teens, adults, couples, and families — all through telehealth.

Question 4

What are the benefits of telehealth therapy?

Accepted Answer

Telehealth eliminates travel time and the stress of commuting, gives you more flexibility with scheduling, allows you to attend sessions from anywhere in Florida, and lets you be in a space where you feel most comfortable. Many clients also find it easier to fit therapy into their routine, which leads to more consistent attendance and better outcomes.

Question 5

Are there any downsides to telehealth therapy?

Accepted Answer

Telehealth works well for most people, but it does require a stable internet connection and a private space where you can speak freely. Some people prefer the experience of being physically present in a room with their therapist, and that's completely valid. If you're unsure whether telehealth is right for you, I'm happy to discuss it during a free consultation.

Question 6

What do I need for a telehealth session?

Accepted Answer

All you need is a device with a camera and microphone (a smartphone, tablet, or computer), a stable internet connection, and a quiet, private space. I'll send you a secure link at the start of treatment that we'll use for all future sessions together — just click it and we're ready to go.

Question 7

Can I do telehealth therapy from anywhere?

Accepted Answer

I am licensed to provide therapy to anyone physically located in the state of Florida at the time of their session. Whether you're in Miami, Fort Lauderdale, Boca Raton, West Palm Beach, Orlando, Tampa, Jacksonville, or anywhere else in Florida, I can work with you.

Question 8

Do you accept insurance?

Accepted Answer

I am an out-of-network provider, which means I do not bill insurance directly. However, many insurance plans offer out-of-network benefits that can reimburse you for a significant portion of session costs. I can provide you with a superbill (a detailed receipt) after each session and guide you through the process of submitting it to your insurance for reimbursement. I am also in-network with Lyra Health EAP. Something important to keep in mind: when you use insurance for therapy, insurance companies can — and often do — request access to your full clinical record, including confidential progress notes and diagnoses. Once that information leaves your therapist's HIPAA-compliant medical record, there is no way to control how it is used or shared. This is worth considering as you decide how you'd like to pay for your care.

Question 9

How do I find out if I have out-of-network benefits?

Accepted Answer

Call the member services number on the back of your insurance card and ask: "Do I have out-of-network benefits for outpatient mental health services?" If yes, ask about your deductible, reimbursement rate, and any session limits. I'm happy to help you navigate this process if you need guidance.

Question 10

What happens during the first session?

Accepted Answer

The first session is all about getting to know you. I'll ask about your background, what's bringing you to therapy, and what you're hoping to get out of it. I'll also explain how I work and answer any questions you have. My goal is for you to leave that first session feeling heard, understood, and hopeful about the process ahead. If you're brand new to therapy, I'll take my time orienting you to the space and move at a pace that feels right for you.

Question 11

How long are sessions?

Accepted Answer

The initial intake session is typically 60 minutes. Follow-up sessions are 50 minutes. Couples sessions may run slightly longer depending on what's needed.

Question 12

How often will we meet?

Accepted Answer

Most clients start with weekly sessions, which allows us to build momentum and make meaningful progress. As you begin to feel better, we can discuss reducing frequency to biweekly or monthly. The pace is always guided by your needs and goals.

Question 13

How long does therapy take?

Accepted Answer

There's no one-size-fits-all answer. Some clients come for a few months to work through a specific issue, while others benefit from longer-term support. I'll be transparent with you about your progress and we'll regularly check in on your goals together so therapy always feels purposeful.

Question 14

Is everything I share confidential?

Accepted Answer

Yes. Everything you share in therapy is confidential and protected by law. There are very limited exceptions — such as if there's an imminent risk of harm to yourself or someone else, or if there's suspected abuse of a child or vulnerable adult. I'll go over these exceptions in detail during our first session so there are no surprises.

Question 15

What if I've been in therapy before and it didn't work?

Accepted Answer

That's more common than you might think, and it doesn't mean therapy can't work for you. It often means the approach, the fit, or the focus wasn't quite right. In our work together, we'll figure out what didn't work before and make sure this experience feels different. I'm an active therapist — I won't just listen and nod. I'll challenge you, teach you practical skills, and help you turn insight into real change.

Question 16

What is your cancellation policy?

Accepted Answer

I ask for at least 48 hours' notice if you need to cancel or reschedule. Late cancellations and no-shows are charged the full session fee. Exceptions for family or medical emergencies can be made on a case-by-case basis.

Question 17

Do you prescribe medication?

Accepted Answer

No. As a Licensed Mental Health Counselor, I provide therapy but do not prescribe medication. If medication might be helpful for you, I can refer you to a trusted psychiatrist or psychiatric nurse practitioner and collaborate with them to ensure your care is coordinated.

Question 18

How do I get started?

Accepted Answer

The easiest way to get started is to reach out through my contact page or call me directly. I offer a free 15-minute phone consultation so we can talk about what you're looking for and make sure we're a good fit before committing to anything.

Question 19

What is the No Surprises Act and how does it affect me?

Accepted Answer

The No Surprises Act is a federal law that protects you from unexpected medical bills. As an out-of-network provider, I am required to give you a Good Faith Estimate of the cost of your treatment before services begin. This estimate outlines the expected charges so you can make informed decisions about your care. I will always be transparent about my fees and ensure there are no surprises when it comes to the cost of your treatment. For more information, visit www.cms.gov/nosurprises.

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